Toalson Privacy Policy

Introduction

Toalson Tennis Company (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.toalson.com, and use our services. By accessing or using our website, you agree to this Privacy Policy.

Information We Collect

*Personal Information:
– Name
– Email address
– Mailing address
– Phone number
– Payment information (credit card details, billing address)

*Usage Data:
– IP address
– Browser type and version
– Pages visited
– Time and date of visit
– Time spent on those pages
– Other diagnostic data

*Cookies:
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences and improve our services. Types of cookies we use include:
– *Essential Cookies: Necessary for the operation of our website.
– *Analytics Cookies: Help us understand how visitors use our site.
– *Marketing Cookies: Used to deliver relevant advertisements to you.

Methods of Collection

We collect information through various methods, including:
– *Contact Forms: When you fill out a contact form on our website.
– *Account Registration: When you create an account on our website.
– *Order Processing: When you make a purchase on our website.
– *Cookies: When you browse our website.

Purpose of Collection

We use the information we collect for the following purposes:
– *Order Processing: To process and fulfill your orders.
– *Customer Service: To respond to your inquiries and provide support.
– *Marketing: To send you promotional materials and updates (only if you opt-in).
– *Improving Services: To analyse how our website is used and improve its functionality.

Sharing of Information

We do not share your personal information with third parties.

Security Measures

We implement a variety of security measures to protect your personal information:
– *Encryption: Sensitive data, such as payment information, is encrypted during transmission.
– *Secure Servers: We store your data on secure servers.
– *Access Control: Access to personal information is limited to authorised personnel only.

User Rights

You have the following rights regarding your data:
– *Access: You can request a copy of the personal information we hold about you.
– *Correction: You can request that we correct any inaccurate or incomplete information.
– *Deletion: You can request that we delete your personal information.
– *Opt-Out: You can opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

*Customer Support:
– Email: info@toalson.com.au

*Mailing Address:
Toalson Australia
158 Talavera Road
Marsfield 2122
NSW Australia

Thank you for trusting Toalson with your personal information. We are committed to safeguarding your privacy and ensuring a safe and secure experience on our website.